At Celebration Harbor, we strive to ensure that every customer is satisfied with their purchase. If you are not completely happy with your order, please review our refund and return guidelines below.

Return Eligibility

You may request a return within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Return Process

To initiate a return, please contact us at [email protected] within the 7-day return window. Include your order details and reason for return. Once your request is reviewed and approved, we will provide further instructions.

Customers are responsible for ensuring the product is safely returned to us.

Refund Policy

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5 to 7 business days after inspection. Since we operate on a Cash on Delivery basis, refunds will be issued via a mutually agreed method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, you must report it within 48 hours of delivery by contacting us at [email protected] with clear details and, if possible, supporting images.

We will arrange a replacement or refund after verification.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene, customization, or clearance reasons. These will be clearly mentioned on the product page, if applicable.

Late or Missing Refunds

If you have not received your refund within the stated timeframe, please contact us at [email protected] for assistance.

Changes to This Policy

Celebration Harbor reserves the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page.

Contact Us

For any questions regarding returns or refunds, please contact us at:

[email protected]